Jewellery Care
How do I take care of my jewellery?
Most Aglaea pieces are crafted from 18k gold-plated stainless steel, with a small selection made from sterling silver. Avoid prolonged exposure to chlorine, perfumes, cleaning products and harsh chemicals. After wear, gently wipe your jewellery with a soft, dry cloth.
Do you have a warranty?
Yes. All Aglaea jewellery is covered by a 90-day warranty against manufacturing faults. If you experience an issue with your piece within this period, we’ll assess it and repair or replace it where applicable. Our warranty does not cover general wear and tear, stretching, accidental damage, loss, or damage caused by improper care.
How should I store my jewellery?
Keep your jewellery somewhere clean, cool and dry, ideally stored separately to prevent scratching or tangling. Sterling silver can naturally oxidise over time, so keeping it protected from moisture and air when you’re not wearing it will help maintain its finish.
Shipping & Returns
International Shipping
Yes, we ship worldwide. All international orders are carefully packed and dispatched from our Melbourne studio, with tracking provided once your order is on the way. Delivery times vary depending on your location and selected shipping service.
Order tracking
Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking number. Please allow a little time for tracking updates to appear after your parcel has been collected.
Get in touch
Have a question about your order? We’re always happy to help. Get in touch with our team and we’ll get back to you as soon as possible during our business hours.
Sourcing & Materials
Sustainability
At Aglaea, we believe beauty should never come at the cost of the planet. Every piece is thoughtfully crafted using high-quality, enduring materials: designed to be worn, loved, and passed on.
We work primarily with 14k Gold Filled, 18k Gold-Plated Stainless Steel, and Sterling Silver. Materials chosen for their durability, affordability, and low impact. Our sterling silver pieces are made using 100% recycled gold, offering a more conscious option without compromising on elegance.
From sourcing to packaging, we’re continually evolving our practices to be more sustainable. Each decision is made with care, from reducing waste to choosing longer-lasting metals. We believe jewellery should feel good in every sense.
Our commitment is simple: create pieces with meaning, made to last, and always with intention.