Jewellery Care Guide
Because we use precious metals, the metal on the earring post tends to be very delicate and move. If the earring post does not click in properly. This guide can be used as an easy way to fix that issue!
Lay the earring flat with them slightly open. Check which position your earring post is (above or below where it clicks in) with the guide below. If the post is above, gently push down until you hear it "click" in. If the post is below gently push up until you hear it "click" in. Make sure you are pushing very lightly and you may need to push up and down a few times until it clicks in correctly.