•  Please keep in mind all permanent bracelet sessions will be strictly by appointment only, no walk ins.

• A $40 deposit will be taken at the time of your Permanent Bracelet booking. This amount will then be deducted from your final purchase on the day. Failure to cancel and/or reschedule your appointment at least 72 hours prior will result in a forfeit of the deposit. 

• We offer a 2-week repair warranty that is free of charge for all Permanent Bracelets from the time it is welded onto your wrist. This only applies if you are still in possession of the chain, and if broken at the jump ring. In the case the chain is lost and cannot be retrieved, we are unable to replace the chain for you.

• A $40 repair booking will cover your repair costs. Keep in mind this appointment is only valid if you are still in possession of the chain. Failure to cancel and/or reschedule your appointment at least 24 hours prior will result in a forfeit of the deposit. 

• If you have purchased a permanent bracelet and would like to have it removed and add a clasp to it a $30 fee will be charged at the time of your booking.

• All bracelets are deemed custom and once cut, there are no refunds or exchanges. All permanent bracelet sales are final. Make sure on the day you happy with the length of the bracelet, we are unable to add or subtract links later without incurring a service fee. 

• You need to be over 16 to get a permanent bracelet at your Aglaea Jewellery Studio unless accompanied by an adult.

• Some individuals may have sweat that causes sterling silver jewellery to oxidise more quickly, resulting in discolouration. Aglaea Jewellery Studio is not liable for any discolouration that occurs due to an individual's unique body chemistry, and we are unable to offer a refund for any jewellery that has become discoloured in this manner.

• Aglaea Jewellery Studio is not liable for any damage that occurs to permanent bracelets in places such as hot springs or due to excessive chlorine usage. As such, we will not offer a full refund on items that have been discoloured/damaged in those places.

• If you exercise frequently while wearing your permanent bracelet, it may stretch over time. While we strive to make our bracelets as durable as possible, stretching can occur with excessive wear. If your bracelet needs to be resized frequently due to stretching or other reasons, there will be a charge for this service.

• Please note that the jump ring on permanent bracelets may darken or appear black over time due to the welding process. During arc welding, the metal is exposed to high heat, which can cause oxidation and discolouration. This discolouration is a natural occurrence and does not affect the strength or durability of the jump ring. Regular cleaning and maintenance can help keep the jump ring looking its best.

• Have any further questions? Reach out to admin@aglaeajewellery.com or via our contact form.